Privacy Policy

Last Updated: December 31, 2024

## 1. Introduction

MobiGym S.A.R.L. ("MobiGym," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

- Visit our website

- Use our services

- Participate in our fitness programs

- Interact with our AI-assisted exercise equipment

- Undergo health and fitness assessments

## 2. Information We Collect

### 2.1 Personal Information

- Name, contact information, and demographic data

- Payment and billing information

- Emergency contact details

- Health insurance information (where applicable)

### 2.2 Health and Fitness Data

- Medical history and health conditions

- Physical measurements and body composition

- Exercise performance metrics

- Biomarker data

- Heart rate and other vital signs

- Recovery metrics

- Progress tracking data

### 2.3 Technical Data

- Device and browser information

- IP address and location data

- Website usage statistics

- App interaction data

- Equipment usage metrics

### 2.4 AI-Generated Data

- Exercise performance analysis

- Movement pattern assessment

- Progress predictions

- Personalized recommendations

## 3. How We Use Your Information

### 3.1 Core Services

- Personalizing your training program

- Tracking your progress

- Adjusting exercise protocols

- Providing health optimization recommendations

- Processing payments

- Scheduling sessions

### 3.2 Safety and Quality

- Ensuring safe exercise execution

- Monitoring health parameters

- Preventing injury

- Improving our services

- Training our AI systems

### 3.3 Communication

- Sending important updates

- Providing progress reports

- Sharing educational content

- Responding to inquiries

- Marketing our services (with consent)

## 4. Data Sharing and Disclosure

### 4.1 Service Providers

We may share data with:

- Payment processors

- Cloud storage providers

- Analytics services

- Medical professionals (with consent)

- Equipment manufacturers

- Software providers

### 4.2 Legal Requirements

We may disclose information:

- To comply with laws

- In response to legal requests

- To protect our rights

- In emergency situations

## 5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

- Encryption at rest and in transit

- Access controls

- Regular security assessments

- Employee training

- Incident response procedures

## 6. Data Retention

We retain your information for:

- The duration of your membership

- Legal compliance periods

- Research purposes (anonymized)

- Quality improvement (anonymized)

## 7. Your Rights

You have the right to:

- Access your personal data

- Request corrections

- Request deletion

- Restrict processing

- Data portability

- Withdraw consent

- Object to processing

## 8. International Data Transfers

We comply with GDPR and applicable data protection laws when transferring data internationally, using:

- Standard contractual clauses

- Adequacy decisions

- Appropriate safeguards

## 9. Children's Privacy

We do not knowingly collect data from children under 16 without parental consent.

## 10. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via:

- Email

- Website notices

- In-facility announcements

## 11. Contact Us

For privacy-related inquiries:

Email: info@mobigym.lu

Address: 117 Route D'Arlon L-8009 Strassen, Luxembourg 

## 12. Additional Information

### 12.1 Cookies and Tracking

We use cookies and similar technologies for:

- Essential website functionality

- Analytics and performance

- Personalization

- Marketing (with consent)

### 12.2 Research Use

With explicit consent, we may use anonymized data for:

- Scientific research

- Service improvement

- Industry publications

- Academic collaboration

### 12.3 Partner Networks

Data sharing with wellness partners requires:

- Explicit consent

- Separate agreements

- Specific authorization

- Clear purpose definition

## 13. Special Categories of Data

Given our focus on health and longevity, we process special categories of personal data under GDPR Article 9(2), including:

- Health data

- Genetic information

- Biometric data

- Fitness assessments

This processing is based on:

- Explicit consent

- Healthcare purposes

- Scientific research

- Public health interests

## 14. Governing Law

This Privacy Policy is governed by Luxembourg law and EU regulations, including GDPR.

imprint

INFORMATION ACCORDING TO §5 PARAGRAPH 1 OF THE TELECOMMUNICATIONS ACT (TMG)

CONTACT PUBLISHER:

MobiGym s.a.r.l.

117 Route D'Arlon L-8009 Strassen, Luxembourg 

Telephone: +352 621 504 592

Email: info@mobigym.lu

Website:  www.mobigym.lu

REPRESENTED BY MANAGING DIRECTOR:

Miriam Vetrano

NUMERO TVA:

LU36036909

REGISTRE DU COMMERCE ET DES SOCIÉTÉS:

RC B290085

Right of use:

All texts and graphics published on www.mobigym.lu are subject to the copyright of MobiGym s.a.r.l. and may only be copied, forwarded or reproduced with express permission and with reference to the source.

Copyright:

The contents of this website are protected by copyright.